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Home Wiki General

Wiki - General

  • The General Question section of our SSL Wiki includes most common questions related to our business processes. Here you will find all information about taxes for different countries, cancellation and refund rules, significant market updates and other useful information.

    • 1
      Order cancellation and refund rules

      We sell and provide products that should satisfy most customers for 100%, however, we may offer a full refund if for some reason you are not happy or not satisfied with service...

    • 2
      Monthly Billing service

      We offer monthly billing service with the credit line up to 150,000$ for large customers and resellers with a significant number of orders. That means no more deposits or prepayments, all orders will be processed automatically day and night...

    • 3
      Dis-allowed Domain names / regions

      Every certificate authority (CA) has it is own rules and list of dis-allowed domain names or prohibited regions/countries. Those rules are also affected by Embargo rules of the country where CA's Headquarters located...

    • 4
      TAX/VAT rules

      We are Latvian Republic (LV) company working under European Union (EU) regulations and respect paying the taxes if we obligated to do that. You will receive EU standard invoice with all credentials for every purchase via our company...

    • 5
      Comodo is now Sectigo

      On 1st November 2018, Comodo CA announced the rebranding to Sectigo. The current changes affecting only naming and no changes to products or prices...

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